Shipping & Delivery Policy

Last Updated: 22 November 2025

At Veer Herbals, we aim to deliver your products safely and on time. Please read our Shipping & Delivery Policy carefully.

1. Order Processing Time

  • All orders are processed within 1–2 business days.

  • Orders placed on weekends or holidays will be processed on the next business day.

  • You will receive an email/SMS notification once your order is confirmed and shipped.

2. Delivery Time

Delivery time depends on your location:

  • Metro Cities: 3–5 business days

  • Non-Metro / Tier 2–3 Cities: 4–7 business days

  • Remote Areas: 6–10 business days

Delays may occur due to festivals, weather conditions, or courier issues.

3. Shipping Charges

  • Free Delivery on All Orders (As per your brand banner)

  • No hidden charges during checkout.

4. Order Tracking

Once your order is shipped, you will receive:

  • Tracking ID

  • Courier partner name

  • Live tracking link

You can also track your order via your Order History on our website.

5. Incorrect Address

If you enter an incorrect or incomplete address:

  • Delivery may be delayed

  • Courier may return the package

  • You may need to pay additional charges for re-shipping

Please check your address carefully before checkout.

6. Damaged / Missing Items

If your order arrives:

  • Damaged

  • Missing items

  • Wrong product

Please contact us within 48 hours with clear photos/video as proof.
We will arrange a replacement or refund as per our policy.

7. Delivery Attempts

If the courier is unable to deliver:

  • They will make 2–3 attempts

  • If unsuccessful, the order may be returned to us

Contact courier support if you miss an attempt.

8. International Shipping

Currently, Veer Herbals ships only within India.

9. Contact Us

For shipping or delivery-related questions:
📧 support@veerherbals.in
🌐 www.veerherbals.in